02.08.2019

Top 5 Wellbeing Tactics for Hospitality Temps

Hospitality temps work in fast paced environments where service excellence is demanded by clients. There will always be a number of tasks that need attention and usually at the same time. With this in mind it’s more important than ever that hospitality temps are always performing at their optimum level. If temps are not going to burn out they need to reduce their stress and focus on looking after their wellbeing and mental health. After all, hospitality temps want to be asked to go on other jobs and one of the ways they can do that is by being on top form every time they take on a job. They can only be on top form if they are looking after their wellbeing.

Here are our top 5 tactics to wellbeing and stress management for hospitality temps:

1. Get enough rest

You need to be rested if you are going to be able to do a great job for your client. This usually means making sure that you have slept at some point.

Sleep is natural and it is essential for our health and wellbeing. Poor quality sleep can lead to lack of concentration and possible long-term health difficulties. So it’s important that you get your sleep and that you get enough of it. We know that it can be tempting to cut short your sleep, especially when you are working all hours at events and then of course you have your social and family life to fit in as well. However, without enough sleep you are likely to experience problems. You could become short-tempered and make poor decisions.

No client wants sub-standard service. They want exceptional service every time. To be in tip top condition you need to make sure you are rested and raring to work. After all, if you are always performing at your optimum level you are likely to be hired for more hospitality jobs.

2. Eat well

Working as a temp at events means it can be difficult to make time for nutrition. After all, you are likely to be busy attending to all sorts of issues that need to be taken care of. You are going to be on your feet a lot and that means you need to keep your energy levels as high as possible. You could decide to run on coffee and grab whatever food you can, but that is rarely a recipe for success. It’s much better to plan your food before you start work.

Apply a bit of self-care before your shift starts. You can do this by planning what meals you will be able to have before and after your shift. If you can and if it’s possible try and keep a ‘tuck box’ close to hand, for example, in the staff changing room. That way you can be sure of grabbing a snack to help keep you going when you need it. A tuck box helps ensure you have food to boost you throughout your shift. In your tuck box you could have a mix of fruits (bananas are always good), protein energy balls, pumpkin seeds, boiled eggs, rice crackers etc. The choice is yours of course as to what ends up in your tuck box. What you are really looking for is food that will keep you working at an optimum level.


3. Drink and stay hydrated

Drinking and staying hydrated throughout the day will help improve your overall health. When you go on shift you need to ensure that you don’t forget to drink. Unfortunately, however, there seems to be no consensus on how much or how often you need to drink to stay hydrated. Having said that, with water there is agreement. Water is deemed to be good. Therefore, you should drink lots of water to help you stay sharp and alert. We know that the taste of water can be dull for some people and you could make it more palatable by adding slices of lemon (or other fruit that you like) or slices of cucumber to help flavour it up.

In addition to drinking water, you could always drink tea and coffee. Contrary to the belief that tea and coffee do not help with hydration levels, a number of studies now conclude that caffeinated fluids are in fact good sources of helping people stay hydrated. The more hydrated you are the more alert and attentive you are likely to be. That can only be a good thing as great job performance will hopefully lead to more work.

4. Allow enough travel time

There can be a tendency or even necessity to work at a fast pace. After all, it’s normal for a hospitality temp, right? However, not allowing enough travel time can trip you up and increase your stress levels. You need to allow enough time for your trip to get to work. The last thing you want is to be running through the door just as service is about to begin. Do some preparation to help. Have a look at a map or your mobile device and establish how long it will take you from exiting the rail station, car park or tube station to get to where you need to be.

When you arrive at the venue, ensure you have enough time to change into your uniform and look fabulous. How you look is a key part of how clients will remember you. Don’t be scruffy. Always look your best every time and for every job.

5. Understand your duties

Understanding your duties is another key tactic to help with your wellbeing. If people don’t understand what the client’s expectations are they can become stressed. A clear briefing in advance of you starting your shift should help solve this. However, if you need further clarity then just find out what you need to know by asking your questions. It’s much better to do this in advance of the service. Once you are in service it would be much more difficult to ask what you are meant to be doing and it would make you look disorganised.

Always be clear on who is in charge. Is it you? Is it someone else? You will often be working as part of a team on many jobs. Being able to fit neatly into a team or leading it will be essential qualities that you will need to hone. Every client will have a slightly different way of doing things. Your task is to understand how they like the service to be run. Then just deliver exactly what is required from you.

The importance of wellbeing for temps in hospitality

In order to deliver your best, you need to pay attention to your own wellbeing. This self-care will help you perform well and is likely to play a part in you being invited to work again on jobs.

Wellbeing is a big issue and it’s one that we all need to be aware of in the hospitality industry. Using these tactics and adding your own ideas to them will help with your wellbeing and long-term health and productivity. Do it for yourself but also do it as an example for the people you work alongside. If they see you looking after yourself and consistently applying high standards, they will naturally begin to focus more on their own. Play your part in helping the wellbeing of the hospitality industry by looking after yourself first and being an example other people can follow.

We wish you much success and if you have any questions please contact LTR on 020 7357 9869 or email - info@learntrainrecruit.com


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Posted by: Learn Train Recruit